Our promise
We stand behind our products. If your item arrived damaged, defective, or incorrect, contact us within 14 days — we'll take care of it. Please also take a look at our refund policy.
What we replace
✦ Print errors or quality defects
✦ Damaged items on arrival
✦ Wrong item delivered
What we can't replace
Since every product is made individually to order, we're unable to offer exchanges for wrong size choices or change of mind. Please check our size guide carefully before ordering.
How to proceed
Contact us via the contact form with: order number · photo of the issue · brief description. We'll reply within 2 business days.